Dr. Pillai’s Ashtaang · Patient guide
Frequently asked questions
Practical answers before you visit.
Find consultation times, what to bring and how care is arranged at our Ambernath clinic. For appointment availability or directions, contact reception during working hours.
Your questions
Consultations and appointments
How do I arrange a consultation?
Call or WhatsApp reception on +91 95521 28485 during working hours. Appointments are preferred so current doctor availability can be confirmed. Walk-ins depend on availability.
When do the doctors consult?
Monday–Saturday: Dr Sreeja Pillai, 10:30 AM–1:30 PM; Dr Sandeep Pillai, 6:00 PM–8:30 PM. Sunday is normally closed for consultation.
What are the consultation fees?
The first consultation is ₹600 and a follow-up is ₹250. This includes clinical assessment, treatment planning, diet and lifestyle advice. Medicines and procedures are charged separately. Cash and UPI are accepted; card payments are not currently available.
How long does a consultation take?
A first consultation usually takes around 15–20 minutes and a follow-up around 10–15 minutes. These are indicative times and vary with clinical needs.
What should I bring?
Bring previous reports and prescriptions, plus a current list of medicines and supplements. For follow-up, bring your previous written prescription. Read the first-consultation guide →
Can I change my appointment?
Contact reception by phone or WhatsApp if you need to change your appointment.
Are video consultations available?
Consultations are currently in person. Ashtaang does not offer online or video consultations.
Which languages do the doctors speak?
Both doctors consult in English, Hindi, Marathi and Malayalam.
Your questions
Treatment and medicines
Will I need Panchakarma?
Not every patient needs Panchakarma. Your physician may recommend medicines, diet and lifestyle guidance, procedures or a combination according to your assessment.
Can I book a procedure directly?
Panchakarma and other major therapeutic procedures are planned only after physician consultation and approval. The procedures, medicines and materials are selected for the individual case. Explore Panchakarma →
How many treatment visits will I need?
The number and sequence depend on the procedure and your plan. Some courses involve several consecutive visits. Preparation and aftercare may also need time. Plan for treatment visits →
Who supervises the procedures?
Panchakarma and Ayurvedic therapy procedures are carried out under the supervision of an Ayurvedic physician.
Should I change my existing medicines before visiting?
Bring a current list of medicines and supplements. Advice about continuing, changing or stopping treatment is given after reviewing your case.
Can I obtain medicines from the clinic?
Medicines are dispensed to Ashtaang patients following consultation and the treating physician’s advice. The clinic does not operate as a retail medicine shop. Our medicine guide →
Will I need follow-up?
Follow-up may be advised according to your condition and response. Every patient receives a written prescription; bring it when you return. Aftercare and follow-up →
Your questions
Location and facilities
Where is the clinic?
We are at 001, Om Sai Avenue, Plot 464, opposite Suryodaya Hall, Sai Section, Ambernath East, Thane, Maharashtra 421501. View directions and contact information →
Is the entrance step-free?
The clinic is on the ground floor, but there is an approximately six-inch step at the entrance. Please contact reception before visiting if you need assistance.
Are parking and washrooms available?
Parking and attached washroom facilities are available. See clinic facilities →
Can I stay at the clinic during Panchakarma?
Ashtaang provides outpatient care without accommodation, overnight admission or a residential stay. Plan travel and any external accommodation around your agreed treatment schedule.
Are tests done at the clinic?
The clinic does not provide in-house laboratory or diagnostic testing. When needed, investigations are obtained externally and reports are brought for review.
Does the clinic provide emergency care?
Ashtaang does not provide emergency or 24-hour medical services. For an emergency, seek appropriate emergency medical care.
Plan your care
Useful guides for each stage.
Ambernath East
Arrange a consultation.
Appointments are preferred; walk-ins depend on availability. Contact reception during working hours to plan your visit.
Dr. Pillai’s Ashtaang
Kerala Ayurveda & Panchakarma Clinic
001, Om Sai Avenue, Plot 464, opposite Suryodaya Hall, Sai Section, Ambernath East, Thane, Maharashtra 421501.
Directions on Google Maps →