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Privacy Policy

1. Definitions2. Information We Collect3. How We Use Your Information4. WhatsApp Communications5. Sharing of Information6. Data Retention7. Data Deletion & Your Rights8. Transfer of Data9. Security of Data10. Children’s Privacy11. Links to Third-Party Sites12. Changes to This Policy13. Contact Us

Last updated:  15 September 2025

At Ashtaang Ayurveda Clinic, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, mobile applications, or communicate with us through platforms such as WhatsApp.

By using our services, you agree to the practices described in this Privacy Policy.

1. Definitions

  • Company / We / Us / Our: Refers to Ashtaang Ayurveda Clinic, located in Maharashtra, India.

  • Service: Refers to our website, mobile application, and any related services.

  • Personal Data: Any information that identifies or can be used to identify an individual (e.g., name, email, phone number).

  • Usage Data: Information automatically collected such as IP address, browser type, pages visited, and device details.

  • You / User: The individual using or accessing our Service.

2. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, address, and other information you voluntarily provide.

  • Usage Data: Automatically collected technical data such as IP address, device type, operating system, and browsing activity.

  • Communications Data: If you contact us via email, WhatsApp, or other channels, we may collect the information you provide during those communications.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.

  • Manage your account and appointments.

  • Contact you regarding your bookings, treatment updates, or important notifications.

  • Send appointment reminders, promotional offers, and service-related updates (including via WhatsApp if you have provided your number).

  • Respond to inquiries and customer support requests.

  • Comply with legal obligations and enforce our agreements.

4. WhatsApp Communications

If you provide your phone number, we may use WhatsApp to:

  • Send appointment confirmations and reminders.

  • Share treatment-related updates or information about our services.

  • Provide customer support.

You may opt out of WhatsApp communications at any time by replying “STOP” or by contacting us directly.

5. Sharing of Information

We may share your information only in the following situations:

  • With Service Providers: To help us deliver our services (e.g., IT support, cloud hosting).

  • For Legal Reasons: If required by law, court order, or government authority.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

  • With Your Consent: When you explicitly agree to share your information for a specific purpose.

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

Usage data may be retained for shorter periods unless needed for security or service improvements.

7. Data Deletion & Your Rights

  • You may request deletion of your personal data at any time.

  • Requests can be made by emailing us at ashtaangclinic@gmail.com or via our Contact Page.

  • We will process such requests within a reasonable time, subject to legal and regulatory requirements.

8. Transfer of Data

Your information may be transferred and stored outside your state or country, where data protection laws may differ. We will take all necessary steps to ensure your information is treated securely.

9. Security of Data

We use appropriate administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that we have collected data from a child under 13, we will take steps to delete it immediately.

11. Links to Third-Party Sites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or your data, you can contact us: